Privacy Policy

We collect different types of information depending on how you interact with our services:

A. Information You Provide Directly

• When you create an account, request a service, or contact us, we may collect:
  • Your name, email address, phone number, and business details (if applicable).
  • Payment and billing information for service transactions.
  • Any additional details you provide in service requests, consultations, or support tickets.

B. Information Collected Automatically

• When you visit our website, we may collect:
  • Your IP address, browser type, and device information.
  • Pages visited, time spent on the site, and navigation patterns.
  • Cookies and tracking technologies to enhance your browsing experience.

C. Information from Third Parties

• We may receive data from:
  • Payment processors (for secure transactions).
  • Analytics providers (to improve website performance).
  • Public sources, if you engage with our social media or public forums.

We use collected information for the following purposes:

• Service Delivery: To provide, manage, and improve our IT and repair services.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide updates.
• Security & Fraud Prevention: To protect against unauthorized access, fraud, or misuse.
• Marketing & Communication: To send service-related updates, newsletters (if opted-in), and promotional offers.
• Legal Compliance: To fulfill legal obligations and protect user rights.

We do not sell or rent your information. However, we may share data under specific circumstances:

• With Service Providers: Third-party vendors assisting in payments, hosting, security, and analytics.
• For Legal Reasons: If required by law, court order, or to protect our legal rights.
• Business Transfers: If Foxfire Digital Solutions undergoes a merger, sale, or restructuring.

We use cookies to improve your experience. You can manage cookie settings through your browser. Disabling cookies may affect website functionality.

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

Depending on your location, you may have the right to:

• Access or correct your personal data by contacting us.
• Request data deletion (subject to legal retention requirements).
• Opt-out of marketing communications via unsubscribe links.

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any information.